The Safe Cities Index 2019 is a report from The Economist Intelligence Unit, sponsored by NEC Corporation. The report is based on the third iteration of the index, which ranks 60 cities across 57 indicators covering digital security, health security, infrastructure security and personal security. The index was devised and constructed by Vaibhav Sahgal and Divya Sharma Nag. Unaccompanied children need very special support. With Lufthansa, they are in the best hands: we look after their needs with great sensitivity– at the airport, during the flight and after landing.

Our Unaccompanied Child service allows minors aged between 5 and 12 to travel safely when in certain circumstances are not accompanied by their parents/guardians.
An escort for your child can be arranged while booking a child fare ticket online or by calling our Reservations Department. Read more about the child fare here.
You will need to give the name, address and telephone number of the person who will be accompanying the child to the departure airport as well as of the person who will be picking the child up on arrival. In both cases - departure and arrival - the accompanying adult will be required to produce proof of identity by showing a valid passport or national ID card.
Children travelling alone are escorted by our Airport staff and handed over to our Cabin crew on board. They are boarded first on the plane and are allocated a suitable seat so that are under our crew’s supervision. They are also supervised by our Ground staff until handed over to the responsible designated party at the destination airport.
Reservations for children travelling alone are accepted on a priority basis as there is a limited number of unaccompanied minors allowed to travel on each flight. You can check availability when booking a child fare ticket online or by calling the AEGEAN Call Centre before the trip.
The charges applying for the Unaccompanied Child service are the following:

Alleinreisende Frauen

Type of route	Charge per direction
Domestic direct flights	10 EUR
Domestic connecting flights	20 EUR
International to/from Greece direct flights	40 EUR
International to/from Greece connecting flights	60 EUR
International to/from international direct flights	40 EUR
International to/from international connecting flights	80 EUR

Notes

• Rates apply per direction for AEGEAN/Olympic Air flights and for AEGEAN/Olympic Air with LH group (Lufthansa, Austrian Airlines, Swiss).
• Only one child will be charged when two or up to four (maximum) children are travelling together on AEGEAN/Olympic Air flights.
• Bookings through the Call Centre have an extra charge of 20 EUR.
• Changes of tickets for children travelling alone, are applicable only through our Call Center, there is a €20 service fee for ticket reissue for domestic and international flights, which applies to all categories of fares.

How it works?

Before flying:

Alleinreisende Kinder Formular

Before making a reservation for a child travelling alone, please check the regulations applying to the countries of departure, transit and arrival and make sure that you have all necessary travel documents required. It is your responsibility to check the entry and travel requirements for the destination countries as well as check the expiration dates of all documents required and renew them, if necessary.
Book your child's ticket online for all flights operated by AEGEAN or Olympic Air or through the AEGEAN Call Centre by requesting the Unaccompanied Child service.
The 'Declaration of parent/guardian” form must be filled out when handing over the unaccompanied minor into our care at the airport of departure. This form contains the child’s personal information and travel details as well as information about the adults who will drop off and pick up the child.
In order to save time at the airport, you can download the form here and fill it out. Please note that you should print 3 copies for each flight and for each child.

At the airport:

You will need to bring the copies of the 'Declaration form' at the airport check-in counter on the day of departure for signing. We kindly ask you to allow additional time to complete the copies (at least an hour and a half before the flight departure). The copies must remain with the child during the flight.
You will also need to bring the following:

• Proof of age and identification for the child travelling alone, such as passport, identity card or other official document (e.g. birth certificate or health certificate).
• Your own passport or a government-issued photo ID when dropping off the child travelling alone.

The adult picking up the unaccompanied minor should also show a passport or a government-issued photo ID.
Our Airport staff will check your identification document, confirm that all contact details are clearly provided in the Declaration Form and provide your child the special envelope for the documents needed throughout their journey.
Our Airport staff will meet your child at the check-in desk (at the Athens and Thessaloniki airports there are special check-in counters exclusively for special services) and be with them all the way through the airport security and the departure gate for handover to our Cabin crew on board. Please note that the adult dropping off the child must remain at the airport until they are notified by our Airport staff that the flight has departed.
Children travelling alone board the plane, meet with our Cabin crew to help them get settled, stow their cabin baggage and get them comfortable.
Tips for parents

• If this is your child’s first flight, we suggest that you take the time to show them the airport to get them acquainted with the procedures and show them the planes taking off.
• Let us know if your child needs any special assistance during the flight.
• Make sure that your child has identification documents as required and cash for emergencies.
• Pack some snacks and things to keep your child entertained during the flight.
• Keep cabin baggage light and remind them not to forget their bags and carry-on.
• Remind your child to ask flight attendants if they need assistance or have any questions.

During flight:

The option to select your child's seat is available for children travelling alone. In any case, we will make sure that your child is allocated a suitable seat so that they are under our Cabin crew’s supervision. For a pleasant trip and to keep your kids creatively busy, we have designed special Aegean Junior Pilots activities for you to download and print before the flight. Click here for more.

• To ensure a safe travel experience, currently we do not offer special meals for children and infants.

Upon arrival:

After landing, your child will be escorted through the arrivals process to collect their baggage and be handed over to the adult designated to pick them up, after identification has been provided. This person needs to bring a valid type of identification as stated during booking.

Connecting flights:

For connecting flights, your child will be supervised by our Airport staff at all times, until they are handed to the next departure gate.
During a long transfer, we will bring your child to our airport lounge.
*The service is available, where lounges are open.

In case of irregularities:

Alleinreisendes Kind

If a flight’s schedule is changed, delayed or cancelled, or if irregularities occur, we will call the contacts available in the Declaration Form and arrange an alternate flight, if necessary.

Your child can earn Miles+Bonus miles!

Learn more here or register for a Together account, so that you can collect miles together and be rewarded more.
Terms & Conditions for Online Bookings for children travelling alone